FAQs

About the journal

What age group is this journal for?

This journal is a perfect fit for children aged 7-14. Younger children might benefit from some adult assistance while completing it, depending on their reading and writing skills. 

However, adults are loving our journal too. Some parents who started with their children ended up getting one for themselves. Its benefits extend beyond age – it’s for anyone who wishes to embark on a journey of self-discovery, find their inner strength, and embrace the joy of self-expression.

Can I buy this journal in a shop?

For now, the journal is exclusively available on our website, and we offer shipping to both the United Kingdom and the EU. Our team is currently working hard to bring this journal to children all around the globe. If you'd like to be the first to find out about our developments, make sure to subscribe to our free newsletter filled with delightful doses of inspiration.

As for the positive affirmation posters, these can be digitally downloaded no matter where you are in the world.

If you're a retailer interested in stocking the journal, please get in touch with us at: info@sensingspace.net

For now, our focus is on partnering with those who have a physical retail presence.

How long does it take to complete the journal?

We usually recommend three months to complete the whole journal – that's one chapter a week (and there are 12 chapters in total). Three months is also an ideal period for children to build a new habit of journaling, and absorb all the fantastic things they've discovered about themselves on their adventure. It is also a similar length to one school term, so your child can complete their journey and feel incredibly proud in that time.

But remember, three months is just a suggestion! Your child can totally go at their own pace and take as long as they need. Some children who were really into it breezed through the journal in a month. Others took more than 6 months, and that's totally fine too. So let your child proceed on their journey at their own pace!

What my child can get from this journal?

Unlock a world of growth for your child with our Alice in Wonderland journal! Through engaging and fun activities including drawing, writing, crafting, quizzes, and riddles, it can nurture creativity and boosts your child's emotional resilience. They will also gain essential emotional intelligence skills such as self-confidence, self-compassion, curiosity, and courage, setting them up for success at school and beyond, all while exploring the captivating Wonderland story.

This interactive journey is designed to be enjoyable, instilling in children the vital qualities they need to thrive in any adventure they come across in their lives.

My child doesn't like reading. Can they do this journal?

If reading isn't their thing, no worries! Our interactive journal blends the magic of storytelling with engaging art and craft activities. It's designed to ignite your child’s imagination, making self-expression a joy. While your child might be hesitant, this journal could be their key to discovering a new love for exploring emotions and adventures. Give it a try, and you might unlock a world of hidden interests and happiness!

I'm not sure if my child can find time for journaling.

Our interactive journal is a captivating journey, rather than your typical journal. We've woven the enchanting Alice in Wonderland story into it, turning self-expression into an exciting adventure that we are confident your child will wholeheartedly enjoy and embrace. But there's more to it! Our journal boasts a clever 360-degree opening, allowing your child to use it comfortably anywhere, anytime, right on their lap. From parks to bus stops, restaurants to streets, they can delve into the magical Wonderland and start their journey effortlessly. With this smart, desk-free design, finding time for journaling becomes much easier, seamlessly fitting into your child’s daily routine. 

This journal doesn't just replace screen time – it offers many engaging activities that aim to fuel creativity and mental engagement, providing valuable moments away from gadgets. It's a full-fledged adventure that fosters self-expression and self-reflection, and offers your child a much needed break from screens – all wrapped up in one delightful package.

What is unique about this journal?

Our journal is a unique blend of story-telling and creative activities designed to improve your child’s emotional development. It offers a captivating off-screen experience that engages kids with drawing, writing, crafting, quizzes, and riddles, all while immersing them in the enchanting Alice in Wonderland story. With its easy-open binding, children can comfortably use our journal on their lap anytime, anywhere, making it a versatile and high-quality companion for nurturing their emotional resilience and self-expression without the need for a desk or a table. 

Want to know anything else?

If you haven't found the answer you're seeking, please don't hesitate to reach out to us. You can use the form on the contact page or simply send us an email at: info@sensingspace.net

We'll aim to respond within 24-48 hours from Monday to Friday.

Shipping and delivery

Do you ship outside of the UK?

We offer shipping to the UK and EU countries. Our team is hard at work, determined to make this journal available also to children outside of the EU countries. If you'd like to receive updates from us, make sure to subscribe to our free newsletter, brimming with delightful doses of inspiration that will add a spark to your week.

The positive affirmation posters, on the other hand, are available as digital downloads, making them easily accessible no matter where you are in the world.

How much is the postage charge?

Shipping costs depend on your order and the country of destination. After entering your delivery details at check out, and choosing shipping options, the costs will be automatically displayed.

If you're purchasing 3 or more journals, you'll enjoy FREE delivery within the UK and EU countries. All orders are sent from the UK, and upon delivery, you might need to coordinate VAT and custom duties directly with the delivery team.

When will my order arrive?

We aim to ship orders from our UK warehouse within two to three working days. Shipping times can vary, but typically, you can anticipate the following:

  • UK: 1 to 2 working days
  • Europe: 3 to 10 working days

Once your order is shipped, you'll receive a confirmation email with your order details. If you have any enquiries regarding your order, feel free to contact our customer service team at: info@sensingspace.net

What is your return and refund policy?

For whatever reason, you can return the journal within two weeks of receipt, provided it remains unused and in sellable condition. You’ll need to cover the return postage costs, and for your peace of mind, we recommend choosing a signed-for option. We'll only process a refund after we've safely received and verified the condition of the journal.

Satisfaction Guarantee
We have unwavering confidence in the quality and content of our journals, which is why we're delighted to provide you with a 3-month money-back guarantee. If you've used our journal and haven't noticed any positive changes in your children, we'll be pleased to offer you a complete refund when you return your completed journal to us in three months.

To initiate the return process, kindly drop us an email at info@sensingspace.net along with your order details. Please remember that you’ll need to cover the return postage.

Wrong Address
Kindly note that ensuring the accuracy of your shipping address is your responsibility when placing an order. Regrettably, we cannot be held liable for delayed or lost deliveries arising from incorrect addresses. It's advisable to verify the shipping address on your account before confirming your order. In the event that a package is returned to us due to an incorrect or imcomplete address and you seek a refund, please note that shipping fees will not be reimbursed.

Should your journal be returned due to an incomplete or incorrect address, or if you were unable to retrieve your item from the local post office or courier depot, the refund will cover the cost of the goods but not the shipping fees.

Feel free to reach out to us at info@sensingspace.net if you encounter any issues with deliveries or have any other questions.

Can I place a bulk order for my school or organisation?

We take pride in providing our services to schools and educational organisations. Please contact us directly at: info@sensingspace.net with any inquiries regarding pricing for schools and groups.

Want to know anything else?

If you haven't found the answer you're seeking, please don't hesitate to reach out to us. You can use the form on the contact page or simply send us an email at: info@sensingspace.net
We'll aim to respond within 24-48 hours from Monday to Friday.